> For the complete documentation index, see [llms.txt](https://docs.iheartjane.com/partner-success/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.iheartjane.com/partner-success/men-you/the-order-is-coming-from-inside-the-building.md).

# Kiosk & Instore Ordering

<figure><img src="/files/pBoKaZfryF0A02vrDBED" alt=""><figcaption></figcaption></figure>

## FAQs

### How do I learn more and sign up to use Jane Kiosk 2.0 at my dispensary?

You can reach out to your Partner Success Representative anytime to learn more or contact our support team for more information: <partnersuccess@iheartjane.com>.

### I'm already using Jane Kiosk menus at my dispensary, how do I upgrade to Kiosk 2.0?

All you need is the updated kiosk URL to migrate your existing in-store menu to the 2.0 version. Your Partner Success Representative can assist you with this! If you know your Jane Store ID you can plug it into this URL and load your Kiosk 2.0 menu onto your touch screen device autonomously: <https://kiosk.iheartjane.com/stores/><mark style="background-color:yellow;">JaneStoreIDhere</mark>/landing\
\
You can also access your Kiosk 2.0 URL via your Jane Business Dashboard <https://business-v2.iheartjane.com/stores> > Fulfillments

If you would like the Kiosk URL to bypass manually entering in the password upon setup you can use this URL:\
<https://kiosk.iheartjane.com/stores/><mark style="background-color:yellow;">JaneStoreIDhere</mark>/authenticate?password=<mark style="background-color:yellow;">InsertPasswordHere</mark>

### What are the biggest features with Kiosk 2.0?

* **Optimized for Touch Screen Devices:**
  * Elevate the consumer experience to emulate a native app feel.
  * For the best customer experience, we encourage you to set your touch screen devices to Portrait Mode (vertical view).&#x20;
* **Intuitive Navigation:**
  * Validated through rigorous user testing, our navigation design facilitates intuitive menu exploration. It adheres to industry standards, featuring custom rows within the Featured category and an off-the-shelf Best Sellers category displaying the top 25 products from the last rolling 30 days.
* **Featured Deals Row:**
  * The new deals row promotes your active product-level specials and bundle deals front and center. Pro tip! The cart will automatically apply the best deal.&#x20;
* **Built for Performance:**
  * A comprehensive front-end reengineering addresses performance challenges, ensuring a seamless and efficient user experience.
* **Checkout Customizations:**
  * Enhance back-end customer matching with the introduction of Birth Date during checkout, reducing pushback errors into your POS. We selected Birth Date due to its ease of input on kiosk surfaces, streamlining the checkout process. Moreover, dispensaries have the flexibility to remove phone numbers and/or birth dates for a frictionless checkout experience.
* **Jane Gold Rewards:**
  * Boost loyalty in kiosk orders, letting your customers earn and redeem cash back rewards while they shop.
* **Jane Pay Checkout**&#x20;
  * Increased cart size. Shoppers pay $500+ more annually using Jane Pay
  * Fast convenient checkout. Customers pay instantly, no cash, no waiting&#x20;