> For the complete documentation index, see [llms.txt](https://docs.iheartjane.com/partner-success/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.iheartjane.com/partner-success/marketing-with-jane/jane-and-leafly-order-integration.md). # Jane x Leafly Integration
## **Leafly FAQs can be found here:** [**Leafly's Order Integration FAQs**](https://help.leafly.com/hc/en-us/articles/1500007895542-Jane-iheartjane-Integration-Guide-) ### **What is Jane and Leafly order integration, and what attributes are synched in this integration?** It’s your Jane menu integrated within your Leafly menu(s)! With the Jane and Leafly order integration, your Leafly orders will now be passed directly into Jane’s order fulfillment dashboard or your POS if it supports pushback and has been connected to Jane! Whether the order comes from your Jane menu or Leafly, you’ll be able to run analytics to show the order’s source! Currently, below you’ll find what syncs to Leafly. * Item Name * Category (subcategory not supported) * Image * Brand * Ratio (THC/CBD) * Description * Inventory Quantity * Price ### **How much does Jane charge for the integration?** Jane does not charge you for this integration, however Leafly may charge a fee for you to utilize this integration. Please connect with your Leafly account rep to learn more. ### **Can you integrate without a Leafly Account?** You must be a Leafly Pickup partner to activate the Jane Integration. ### **Why do some products appear in a specific category falling into the “Other” category on Leafly?** Leafly currently supports Accessories, Seeds, Clones, Flower, Edible, PreRoll, Concentrate, Cartridge, Topical, Other. If your assigned category in Jane does not align with a predefined Leafly category, it will be given a category of “Other” by default. ### **If I have an existing menu on Leafly, do I need to save it before syncing my POS menu?** No. Leafly will automatically save a copy of the menu you maintained before integrating with Jane’s solution. ### **Can I manually update fields on Leafly that are missing from Jane?** With this integration, when you are synced, you can: * manually select staff picks * override status of items received from Jane * set inventory thresholds at a global and category level * override your menu items from Jane (product photography, descriptions, potency values and more) ### **When I make a change within Jane, when will this sync to the Leafly menu?** Please allow at least 15 minutes for the change(s) to appear. ### **Can you integrate with any other platform?** Jane has an integration with both Leafly and Weedmaps. ### **How long after signing our API release form will we see Jane’s menu solution on Leafly?** It can take up to 48 hours for the integration to take place. ### **If the POS pushes back on Leafly, will the Jane integration still work?** At this time, with the Jane integration turned on, your Leafly account will no longer pushback into your POS. Currently, Jane can pushback to the following POS: * Blaze * COVA * Flowhub * Leaf Logix * MJ Platform * POSaBit * Treez ### **Will orders placed through Leafly print from the Jane printer?** Yes, your Leafly orders will automatically print from your Jane printer(s). Leafly order receipts will have an identifying header to indicate they are a Leafly order. ### **Can I only connect my Jane menu to Leafly and not activate ordering?** Yes; however, by default, the Order integration will be enabled when you activate the Menu integration. If you only want Menu started and did not want Leafly orders to flow into Jane, please contact the Leafly Support Team. ### **What can’t the integration do today?** Currently, this version’s integration will not carry over any specials/discounts, store hours, and pick-up hours for online orders from Jane’s solution onto Leafly. You will have to manually set these options up within Leafly. ### **Will my Cart Validation settings be inherited from Jane for Leafly ordering (e.g., max orders per hour, etc.)?** Yes, your cart and checkout validation settings in Jane will be supported on your Leafly orders. ### **Will my Store and Pick-up settings be inherited from Jane for Leafly ordering (e.g., store hours, pre-order availability, pick-up hours of operation, etc.)?** No, your store hours and pick-up hours will not be inherited for Leafly ordering and will need to be set up in Leafly to match what has been configured in Jane. Leafly will assist with the initial configuration of these settings on the Leafly side during the integration. Additionally, any changes made in Jane after the integration has been activated will not carry over to Leafly, and the updated settings would need to be duplicated in Leafly. ### **What functionality on Jane will not be available on Leafly ordering (e.g., coupon codes, advanced discounts, group-level discounts, etc.)?** Jane promo codes and discounts are not currently supported on Leafly orders. You will need to manually create the discount in Leafly for application to the Leafly order. The carry-through of advanced Jane discounts is planned to be supported in a future release. ### **Will specials that I have configured in Jane be honored in the cart for Leafly shoppers?** Yes, any specials you have set up in Jane will be honored and displayed to Leafly shoppers once they have navigated to the shopping cart on Leafly.com. ### **Once the Jane integration is enabled, will the Leafly Order dashboard be disabled?** Yes. The Leafly Order dashboard will be read-only once the Jane integration is enabled. The Leafly Order dashboard will update order statuses appropriately but will not be actionable. ### **When an order is placed on Leafly, where will the order show up for our retail team to fulfill?** Your Leafly orders will now be passed directly into Jane’s native order fulfillment dashboard or your POS if it supports pushback integration. ### **When an order is placed on Leafly, will it show in Jane’s retail app?** Yes. Here is a screenshot of a Leafly order within Jane’s retail app ![](/files/-M_7mf2qZP_9w_Ou_gzs) ### **Will the order show up in my Jane or Leafly analytics, or both?** Both. You can find order detail and analysis in each platform’s Insights and Analysis content. ### **If the Leafly orders show up in my Jane analytics dashboard, can I distinguish between Jane and Leafly data?** Absolutely! 1. Log into Jane Analytics by going to [retail.janeanalytics.com](http://retail.janeanalytics.com/) 2. Under Operations, click on Sales![](/files/-M_7mf2rkj_njeDa62Rq) 3. When filtering and under source, you will now find the option to choose Leafly as a source option and click “Apply”![](/files/-M_7mf2sbuiv0824-AIC)![](/files/-M_7mf2tfHUQYBdntSIg) 4. Scroll down to the final report within Sales to find “Recent Purchase Details” to audit your orders under the Source Column![](/files/-M_7mf2u_dVKD2ylY-vX) ### **Will orders placed through Leafly print from the Jane printer?** Yes, your Leafly orders will automatically print from your Jane printer(s). Leafly order receipts will have an identifying header to indicate they are a Leafly order. ### **Can I have a separate printer for Jane and Leafly orders?** No, you cannot currently print Jane and Leafly orders on separate printers. Leafly order receipts will have an identifying header to indicate they are a Leafly order. ### **How can I cancel an order?** All cancellations need to be performed directly within your POS or the Jane fulfillment dashboard. Your Jane and Leafly Order dashboards will update in the case of cancellations. Leafly shoppers will not be able to cancel their order once it has been submitted. ### **Can I provide a cancellation reason?** Cancellation reasons do not currently carry through from the POS or Jane to the Leafly Order dashboard.\ \ \ If you are only interested in the menu integration, please reach out to your partner success.