> For the complete documentation index, see [llms.txt](https://docs.iheartjane.com/partner-success/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.iheartjane.com/partner-success/deals-and-specials/specials-ordering.md).

# Specials Ordering

### How to Access

1. Log in to your **Business Dashboard**
2. Click into a menu> **Specials**
3. Click **Arrange Specials at the top Right**

***

<figure><img src="/files/p4ccmn5SvH0QIJVDhsmg" alt=""><figcaption></figcaption></figure>

### Arranging Your Specials

#### For single-location partners:

The **Arrange Specials** modal will open, showing all of your active and upcoming specials.

* **Drag and drop** specials into your preferred order, or use the **up/down buttons** to move them
* There's no limit to how many specials you can rank
* **New specials** you create will automatically appear at the bottom of the list until you manually rank them

#### For multi-location/menu partners:

Specials ordering works at two levels:

**Global specials** are set at the organization level and apply across all your locations. From the business dashboard homepage, click **Global Specials** and **Arrange** at the top right to set the order for specials that run across multiple stores/menus. The modal will show all your global specials (identified by a 🌐 globe icon) and your total count.

<figure><img src="/files/T4wMa2L3MdS1VK4h1TE5" alt=""><figcaption></figcaption></figure>

**Store-level specials** are arranged per location. When a store manager opens **Arrange Specials**, they'll see their store's specials interleaved with the global specials. Global specials will appear **locked** (greyed out) — their position is set at the organization level and can't be changed at the store level. Store managers can arrange their store's own specials around the locked globals.

<figure><img src="/files/xOLlJsDVfrnBRGEBAsQa" alt=""><figcaption></figcaption></figure>

### Saving Your Order

Your changes are **not saved automatically.** When you're happy with your arrangement:

* Click **Save order** to publish your new sequence
* If you navigate away before saving, you'll see a confirmation prompt — unsaved changes will be lost if you leave

***

### Reverting to Default

Need to go back to the original ordering? Click **Revert to default.**

The default order shows your soonest-expiring specials first, with ties broken by most recently updated.

***

### Where Your Order Appears

Once saved, your custom order will display across all Jane menu surfaces, including:

* The **Specials page** on your eComm menu
* The **Specials row** on the Featured tab
* **Kiosk, Boost, and Premium** menus
* The **Menu preview** in your Business Dashboard

***

### Frequently Asked Questions

**What happens when a special expires?**

Expired specials are removed from the list automatically. Your remaining specials keep their relative order.

**I added a new special — where does it show up?**

New specials without a rank will appear at the bottom of the list. Open Arrange Specials to move it where you'd like.

**I'm a store manager — why are some specials locked?**

Locked specials (shown in grey with a 🌐 globe icon) are global specials set by your organization. Their position across all locations is managed centrally. You can still arrange your store's own specials around them.

**Will my order change if my specials sync from my POS?**

No — your custom ranking is preserved when specials sync from your POS. If you notice any unexpected changes, please reach out to your Partner Success rep.